Privacy Policy

Hello spooky shoppers! At Family Halloween Store, we believe that protecting your privacy is as important as finding the perfect costume. Just like we carefully craft our 1920’s flapper dresses and 1990’s grunge outfits, we’ve crafted this Privacy Policy to be clear, transparent, and easy to understand. We’re committed to keeping your personal information safer than a vampire in a coffin at sunrise!

1. Information We Collect

When you shop with us for costumes ranging from Baby Costumes to Adult Costumes and accessories, we may collect:

• Personal Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners), PayPal information
• Browsing Information: Products you view, costume preferences, and browsing behavior on our site
• Account Information: If you create an account, we store your preferences and order history
• Communication Data: Any messages you send to our support team at [email protected]

2. How We Use Your Information

We use your information to make your Halloween shopping experience as smooth as a ghost’s glide through a haunted mansion:

• Process your orders for costumes, accessories, and animatronics
• Provide customer support for your costume questions and concerns
• Send order confirmations and shipping updates
• Improve our website and product offerings based on customer preferences
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations (we’re serious about following the rules!)

3. Data Sharing and Disclosure

We treat your data with more care than we treat our rarest vintage costumes. We only share your information when necessary:

• Payment Processors: We share payment information with secure partners like Visa, MasterCard, JCB, and PayPal to process transactions
• Shipping Partners: We provide shipping addresses to delivery services to get your costumes to you
• Legal Requirements: We may disclose information if required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred

We never sell your personal information to third parties!

4. Data Storage and Security

We’ve cast the strongest protection spells to keep your information secure:

• All data is stored on secure servers with encryption
• Payment information is processed through PCI-compliant systems
• We implement appropriate technical and organizational security measures
• Data is retained only as long as necessary for business and legal purposes
• International data transfers comply with applicable privacy laws

5. Your Rights and Choices

You have more control over your data than a witch has over her magic spells:

• Access: You can request details of the personal information we hold about you
• Correction: You can update or correct your information through your account
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Opt-out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a readable format

6. Cookies and Tracking Technologies

Our website uses cookies – but these are the friendly kind, not the spooky kind!

• Essential Cookies: Required for basic site functionality and shopping cart
• Analytics Cookies: Help us understand how customers use our site
• Preference Cookies: Remember your costume preferences and settings
• Marketing Cookies: Help us show you relevant costume suggestions

You can control cookie settings through your browser, though this may affect site functionality.

7. International Data Transfers

Since we serve customers worldwide (except Asia and select remote areas), your data may be transferred internationally. We ensure these transfers comply with privacy laws and maintain the same level of protection we promise all our customers.

8. Children’s Privacy

While we sell Baby Costumes and Boys Costumes, our website is not directed at children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business grows – just like our costume collection! We’ll post any changes on this page and update the “Last Updated” date.

10. Contact Us

From our family to yours – let’s make every Halloween secure and unforgettable! 🎃