Term and Conditions

Welcome to Family Halloween Store! We’re thrilled to have you explore our collection of vintage-inspired costumes and accessories. These Terms and Conditions outline the rules and guidelines for using our website and making purchases. By accessing buycheapcostumes.com, you agree to these terms, so please read them carefully.

1. Website Usage and Access

Our website is designed for costume enthusiasts seeking quality vintage and themed costumes from the 1920s through 1990s, along with accessories and makeup products.

User Responsibilities:

• You must be at least 18 years old to make purchases, or have parental consent
• Provide accurate and complete information when creating an account or placing orders
• Maintain the confidentiality of your account credentials
• Use the website only for lawful purposes
• Not attempt to circumvent any security measures

2. Products and Services Description

Product Categories:

• Vintage Costumes: 1920’s, 1940’s, 1950’s, 1960’s, 1970’s, 1990’s themed outfits
• Age-Specific Costumes: Adult, Baby, and Boys costumes
• Accessories: Animal accessories, blazers, bald caps, beard & wig sets
• Special Effects: Animatronics, blood, base makeup products

Product Information:

• We strive to display product colors and details as accurately as possible, but monitor settings may vary
• All measurements and sizes are approximate
• Some items may have specific care instructions included with purchase

3. Ordering and Payment Terms

Order Process:

• Orders are processed within 1-2 business days after payment confirmation
• You will receive an order confirmation email once your payment is verified
• We reserve the right to cancel any order before shipment

Accepted Payment Methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Taxes:

• All prices are listed in US dollars
• Customers are responsible for any customs duties, taxes, or import fees in their country
• We may adjust prices due to supplier changes or errors, but will honor prices at time of order confirmation

4. Shipping and Delivery

Shipping Methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipping)

Shipping Limitations:

• We ship worldwide, except to some Asian countries and remote locations
• Delivery times are estimates and may vary due to customs processing and local conditions
• Customers are responsible for providing accurate shipping addresses

5. Returns and Exchanges

Return Window:

• 15 days from the date you receive your item

Return Conditions:

• Items must be unused, unworn, and in original packaging with all tags attached
• Certain hygiene-sensitive items cannot be returned unless defective:
  • Bald Caps
  • Base Makeup products
  • Opened Beard & Wig Sets
  • Boy’s Wigs removed from packaging
  • Any opened cosmetic or makeup items

Return Process:

1. Review your item meets return conditions
2. Contact support at [email protected] with required information
3. Receive return instructions within 1-2 business days
4. Ship your return with tracking
5. Wait for processing (3-5 business days after we receive your return)

Refund Timeline:

• Credit/Debit Cards: 5-7 business days after return approval
• PayPal: 5-7 business days after return approval

6. Intellectual Property

Our Content:

• All website content, including images, text, logos, and product descriptions, is property of Family Halloween Store
• Content may not be reproduced, distributed, or used without our written permission

User-Generated Content:

• By submitting reviews, photos, or other content, you grant us permission to use it for marketing and website improvement
• You confirm you have the right to share any content you submit

7. Liability Limitations

Product Use:

• Costumes and accessories are intended for temporary wear and entertainment purposes
• Some products may contain small parts not suitable for young children
• Makeup products should be tested on a small skin area first to check for allergies

Company Liability:

• Family Halloween Store’s total liability for any claim shall not exceed the purchase price of the product
• We are not liable for indirect, special, or consequential damages
• We are not responsible for delays or failures in performance due to circumstances beyond our reasonable control

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy is available on our website and outlines how we collect, use, and protect your data.

Information We Collect:

• Contact and shipping information
• Payment details (processed securely through our payment providers)
• Order history and preferences

9. Governing Law and Dispute Resolution

• These terms are governed by the laws of Nevada, United States
• Any disputes shall be resolved in the courts of Las Vegas, Nevada
• We encourage customers to contact us directly with concerns before pursuing formal disputes

10. Contact Information

11. Policy Changes

We may update these Terms and Conditions periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. Continued use of our website after changes constitutes acceptance of the revised terms.